Course: Communication Skills

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Course title Communication Skills
Course code USSV/KKOD
Organizational form of instruction Lecture
Level of course Bachelor
Year of study 3
Semester Summer
Number of ECTS credits 3
Language of instruction Czech
Status of course Optional
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
  • Duplinský Josef, PhDr. CSc.
Course content
Basic communication processes, social interaction in special groups. Nonverbal communication, concept of metacommunication. Interpersonal communication, characteristics, cultural influence and differences. Personal prerequisites necessary for successful communication, influence of temperament, nature, social experience on the communication level. Causal attributes - types, structure, most frequent mistakes, styles - influence on communication interaction. Social facilitation, conformity, influencing. Communication within a group, types of communication networks and its effectiveness in a communication group. Management of people and forms of communication - task-oriented communication, working with people. Management styles and forms of communication - task-oriented communication, working with people. Conversation - aim, plan, structure. Management of meetings and conferences. Communication among institutions and public, prerequisites and principles. Public Relations - definition, forms of strategies. Feedback in communication - individual, group and institutional.

Learning activities and teaching methods
Monologic (reading, lecture, briefing), Dialogic (discussion, interview, brainstorming), Work with text (with textbook, with book)
Learning outcomes
The aim of the course is to acquaint the students with the ability to convey, communicate and persuade, it assumes the acquirement of the knowledge of interpersonal and speech communication, acquirement of the social rules of interaction and communicative process in its essential parts.
Students acquire basic practical communication skills at the level of individual, group and institutional social

Assessment methods and criteria
Home assignment evaluation, Work-related product analysis, Discussion

Assignment granting is conditioned by completion of the seminar paper on a given topic.
Recommended literature
  • De Fleuer, M.L., Ballová-Rokeachová, S.,J. Teorie masové komunikace. Praha, Karolinum 1996.
  • Foret M. Komunikace s veřejností. MU, Brno, 1994.
  • Khelerová, V. Komunikační a obchodní dovednosti manažera. Praha, Grada, 2006.
  • Miluláštík, M. Komunikační dovednosti v praxi, Praha, Grada 2003.
  • Slaměník, I, Výrost, J. a kol. Sociální psychologie. Portál, Praha, 1998.
  • Vybíral, Z. Psychologie lidské komunikace. Praha, Portál, 2005..
  • Vybíral, Z. Psychologie lidské komunikace. Praha, Portál, 2005..

Study plans that include the course