Course: Communication Skills

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Course title Communication Skills
Course code USSV/PKOD
Organizational form of instruction Lecture + Lesson
Level of course Bachelor
Year of study 3
Semester Summer
Number of ECTS credits 3
Language of instruction Czech
Status of course Optional
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Lecturer(s)
  • Duplinský Josef, PhDr. CSc.
Course content
Basic communication processes, social interaction in special groups. Nonverbal communication, concept of metacommunication. Interpersonal communication, characteristics, cultural influence and differences. Personal prerequisites necessary for successful communication, influence of temperament, nature, social experience on the communication level. Causal attributes - types, structure, most frequent mistakes, styles - influence on communication interaction. Social facilitation, conformity, influencing. Communication within a group, types of communication networks and its effectiveness in a communication group. Management of people and forms of communication - task-oriented communication, working with people. Management styles and forms of communication - task-oriented communication, working with people. Conversation - aim, plan, structure. Management of meetings and conferences. Communication among institutions and public, prerequisites and principles. Public Relations - definition, forms of strategies. Feedback in communication - individual, group and institutional.

Learning activities and teaching methods
Monologic (reading, lecture, briefing), Dialogic (discussion, interview, brainstorming), Work with text (with textbook, with book)
Learning outcomes
The aim of the course is to acquaint the students with the ability to convey, communicate and persuade, it assumes the acquirement of the knowledge of interpersonal and speech communication, acquirement of the social rules of interaction and communicative process in its essential parts.
Students acquire basic practical communication skills at the level of individual, group and institutional social interactions.
Prerequisites
unspecified

Assessment methods and criteria
Home assignment evaluation, Work-related product analysis, Discussion

Graded assignment granting is conditioned by completion of all assigned tasks.
Recommended literature
  • De Fleuer, M.L., Ballová-Rokeachová, S.,J. Teorie masové komunikace. Praha, Karolinum 1996..
  • De Fleuer, M.L., Ballová-Rokeachová, S.,J. Teorie masové komunikace. Praha, Karolinum 1996..
  • FORET, M. Komunikace s veřejností. Brno, MU, 1994..
  • Khelerová,V. Komunikační a obchodní dovednosti manažera. Praha, Grada, 2006.
  • Mikuláštík, M. Komunikační dovednosti v praxi, Praha, Grada 2003.
  • SLAMĚNÍK, I, VÝROST, J. A KOL. Sociální psychologie. Praha, Portál, 1998..
  • SLAMĚNÍK, I, VÝROST, J. A KOL. Sociální psychologie. Praha, Portál, 1998..
  • Vybíral, Z. Psychologie lidské komunikace. Praha, Portál, 2005..
  • Vybíral, Z. Psychologie lidské komunikace. Praha, Portál, 2005..


Study plans that include the course
Faculty Study plan (Version) Branch of study Category Recommended year of study Recommended semester
Faculty of Economics and Administration Information and Security Systems (2013) Economy 3 Summer
Faculty of Economics and Administration Public Economics and Administration (2013) Economy 3 Summer
Faculty of Economics and Administration Informatics in Public Administration (2015) Economy 3 Summer
Faculty of Economics and Administration Information and Security Systems (2014) Economy 3 Summer
Faculty of Economics and Administration Management of Financial Risks (2014) Economy 3 Summer
Faculty of Economics and Administration Informatics in Public Administration (2013) Economy 3 Summer
Faculty of Economics and Administration Management of Financial Risks (2013) Economy 3 Summer
Faculty of Economics and Administration Public Economics and Administration (2015) Economy 3 Summer
Faculty of Economics and Administration Management of Financial Risks (2015) Economy 3 Summer
Faculty of Economics and Administration Public Economics and Administration (2014) Economy 3 Summer
Faculty of Economics and Administration Informatics in Public Administration (2014) Economy 3 Summer
Faculty of Economics and Administration Public Economics and Administration (2014) Economy 3 Summer
Faculty of Economics and Administration Information and Security Systems (2015) Economy 3 Summer
Faculty of Economics and Administration Public Economics and Administration (2013) Economy 3 Summer
Faculty of Economics and Administration Public Economics and Administration (2015) Economy 3 Summer